Gaming technician - Customer service and casino floor operations
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Are you looking for a dynamic job with direct customer interaction in a unique environment?
At Gran Casino Andorra, we are looking for motivated individuals with a service-oriented mindset and a willingness to learn to join our team as a Gaming Technician.
You will play a key role in both customer reception and casino floor operations, helping to deliver a professional, efficient, and welcoming experience.
What will your responsibilities be?
Reception and Admission
- Registering and controlling customer entry.
- Verifying customer documentation.
- Providing in-person and telephone assistance.
- Resolving enquiries and supporting customers.
Casino Floor Operations
- Assisting and advising customers.
- Monitoring gaming machine operations.
- Managing payments and cash register closing procedures.
- Supporting day-to-day casino floor operations.
Why join our team?
- No previous gaming industry experience is required. We provide full in-house training.
- You will work within an established team that values collaboration and a positive working environment.
- You will enjoy exclusive employee benefits:
- Discounts on UNNIC products and services.
- Reduced membership fees at Urban Gym.
- Supplementary health insurance.
- Other employee benefits and perks.
Important aspects of the position
The Casino operates all year round. Therefore, it is essential to have:
- Availability to work rotating shifts (morning, afternoon, and night).
- Availability to work weekends and public holidays.
- Ability to adapt to a dynamic environment with continuous activity.
What are we looking for?
- Strong customer service orientation.
- Professionalism, responsibility, and discretion.
- Excellent communication skills.
- Teamwork skills.
- Basic Catalan required.
- French is an advantage.
If you enjoy working with people and would like to be part of a unique environment, we would love to hear from you!
Permanent contract
Full-time position
SEND US YOUR APPLICATION